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Automatic Top-Up can help keep an eligible Sunor account funded when its available credit balance runs low. It remains off until the user explicitly enables and authorizes it.
Automatic Top-Up is available only where it is shown in your Billing page. It uses a saved Stripe card, remains off by default, and does not apply to cryptocurrency payments.

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Before you begin

You need:
  • a Sunor account for which Automatic Top-Up is available;
  • a Stripe card saved in Dashboard > Billing;
  • an available-balance threshold of at least 50 credits;
  • a whole-dollar recharge amount from 10to10 to 1,000;
  • a whole-dollar monthly cap from 10to10 to 10,000, at least as large as the recharge amount.
Sunor stores only the Stripe references needed to use the saved payment method. Full card details remain with Stripe.

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Configure Automatic Top-Up

1

Save a Stripe card

Open Dashboard > Billing, find Payment method for Automatic Top-Up, and save a card. Replacing or removing the card is also managed from this section.
2

Set your trigger

In Automatic Top-Up, enter the available-credit threshold that should trigger a recharge.
3

Set the recharge and monthly cap

Choose the USD amount for each automatic recharge and the maximum total Automatic Top-Up amount you authorize for a calendar month.
4

Enable and authorize

Select Enable Automatic Top-Up, review the authorization text, actively agree to it, and save the settings.
The saved status and saved configuration are shown separately from unsaved form changes. Discard or save changes before relying on the displayed settings.

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What happens when the balance is low

When available credits fall below your saved threshold, Sunor can charge the saved Stripe card for the recharge amount you chose. Credits are added only after the payment succeeds. Each completed Automatic Top-Up appears in:
  • Automatic Top-Up history;
  • Credit History;
  • Invoices, after you save the required billing information.
Sunor also applies service-side cooldowns, limits, and failure protections. Those controls can prevent or pause another charge even when your configured threshold has been crossed.

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Changing or disabling the settings

You can disable Automatic Top-Up from Billing at any time. Disabling it stops future automatic purchase attempts but does not refund credits already purchased. You must authorize again when you:
  • enable Automatic Top-Up;
  • change the threshold;
  • change the recharge amount;
  • change the monthly cap.
Removing the saved card also prevents future Automatic Top-Up charges until a valid card is saved and the feature is enabled again.

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Payment verification and failures

A bank can require additional card verification for an automatic payment. When that happens:
  1. the payment appears in Automatic Top-Up history with an action-required state;
  2. select Complete verification;
  3. finish the one-time Stripe verification;
  4. refresh Billing to check the final payment result.
Automatic Top-Up can be paused after repeated card failures or when a safety limit is reached. Review the message in Billing, update the saved card if needed, and save the settings again to re-enable it.
Automatic credit purchases are prepaid and subject to the same Terms of Service and Refund Policy as manual credit purchases.